Frequently Asked Questions
Everything you need to know about your beauty essentials.
How can I track my order?
Once your order is shipped, you will receive a confirmation email containing a tracking number and a link to monitor your delivery status in real-time.
What is your return policy for skincare products?
We offer a 30-day return policy for unopened and unused items. Due to hygiene reasons, we cannot accept returns on products that have been opened or tested.
Are your beauty products cruelty-free?
At Shopping Bag, we prioritize ethical sourcing. A majority of our brands are certified cruelty-free. Please check the 'Specifications' section on individual product pages for specific certifications.
How long does domestic shipping take?
Standard shipping typically takes 3-5 business days. We also offer express shipping options at checkout if you need your beauty haul sooner.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at the final stage of checkout.